Privacy Policy
Last updated: January 15, 2026
1. Identity and address of the data controller
Monverantix S.A. de C.V. (hereinafter "Monverantix"), with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, is the entity responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal data we collect
To provide our financial consulting and social program guidance services, we collect the following categories of personal data: identification data (full name), contact data (email address), and information voluntarily provided in the message field of our contact form. We do not collect sensitive personal data such as detailed financial information, biometric data, or health data through this website.
3. Purposes of data processing
Your personal data will be processed for the following primary purposes that are necessary for the legal relationship with Monverantix: (a) to attend to and follow up on your financial consulting requests; (b) to contact you to provide the requested guidance on social support programs; (c) to send relevant information about the services you have requested. As secondary purposes, which are not necessary but allow us to improve our services: (d) to conduct internal statistics and site usage analysis; (e) to send informational communications about new support programs or financial education content, always with the possibility of revoking your consent.
4. Legal basis
The processing of your personal data is based on the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), published in the Official Gazette of the Federation on July 5, 2010, its Regulations published on December 21, 2011, and the Privacy Notice Guidelines published on January 17, 2013 by the National Institute for Transparency, Access to Information and Personal Data Protection (INAI).
5. Data transfers
Monverantix does not transfer your personal data to national or international third parties outside the cases provided by the LFPDPPP. Your data may be shared with competent authorities when there is a founded and motivated request in accordance with applicable legislation, or when necessary for the defense of Monverantix's rights in judicial or administrative proceedings.
6. ARCO Rights
You have the right to Access your personal data, Rectify them when they are inaccurate or incomplete, Cancel them when you consider they are not required for any of the stated purposes, or Oppose the processing thereof for specific purposes (ARCO rights). To exercise any of these rights, you may send a request to the email address privacidad@monverantix.com, indicating: your full name, a clear description of the data for which you seek to exercise your rights, and any document that facilitates the location of your data. Monverantix will respond to your request within a maximum of 20 business days from the date of receipt.
7. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve your browsing experience. Essential cookies are necessary for the basic functioning of the site and do not require consent. Analytical cookies help us understand how visitors interact with the site. You can manage your cookie preferences through the cookie banner that appears on your first visit. For detailed information, please refer to our Cookie Policy.
8. Security measures
Monverantix implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These measures include encryption of communications using HTTPS/TLS protocol, restricted access controls to personal information, and periodic training of our staff in data protection matters.
9. Changes to the privacy policy
Monverantix reserves the right to make modifications or updates to this privacy policy to adapt it to legislative developments, internal policies, or new requirements. Any modifications will be communicated through our website in the corresponding section. We recommend that you review this notice periodically.
10. Contact and complaints to INAI
If you have questions about the processing of your personal data or wish to file a complaint, you may contact us at privacidad@monverantix.com or call +52 55 4172 8930. If you believe that your right to personal data protection has been violated, you may file a complaint or report with INAI (National Institute for Transparency, Access to Information and Personal Data Protection) through their website www.inai.org.mx or by calling 800 835 4324.